Are the roads in your area in bad shape?

This is an interactive guide for the residents of Roza Jalalpur and Sadullapur in Greater Noida West. Learn where and how you can file a complaint to get your roads repaired and how to hold the authorities accountable.

Who is Responsible?

The sole responsible body for all infrastructure, including roads, in Greater Noida West is the Greater Noida Industrial Development Authority (GNIDA).

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Mr. Abhishek Pathak

Officer on Special Duty (OSD)

Greater Noida West

abhishekp@gnida.in

+91 120-2336019

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Mr. R. K. Dev

General Manager (GM)

Greater Noida West Office

rkdev@gnida.in

+91 120-2336025

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Mr. Ashish Kumar Singh

General Manager (GM)

Project/Water/Sewer

gmproject@gnida.in

+91 120-2336015

Contacting these officials directly for your area's issues can be most effective.

What work is happening in your area?

GNIDA has announced some plans for your area. You can track the status of these projects.

Roza Jalalpur: Interlocking Tiles & Drain

Laying of interlocking tiles and construction of an RCC drain from the primary school to Jai Prakash House.

Tender ID: 2025_GNIDA_1031637_4

Estimated Cost: ₹1.47 Crore

Status: Bidding process ended in May 2025. Work is expected to start soon.

"Model Village" Initiative

Under GNIDA's "Model Village" initiative, the following works are planned for your areas:

  • Sadullapur: Road construction work.
  • Roza Jalalpur: Drain repair.

Your 4-Step Action Plan

Follow these steps to resolve the issue. Be sure to keep a record of every step.

Step 1: File a Complaint

The first step is to file a formal complaint through GNIDA's official channels.

GNIDA's Timelines for Complaint Resolution:

Step 2: Escalate

If no action is taken within the specified time, escalate your complaint to higher authorities.

GNIDA Internal Hierarchy
1

OSD / GM (Greater Noida West)

First point of contact.

2

Additional CEO (ACEO - Project)

If there's no response from GM/OSD.

3

Chief Executive Officer (CEO)

Highest level of escalation.

External Oversight

If there's no hearing within GNIDA, complain on the national-level portal.

Go to CPGRAMS Portal

Step 3: Use Community Power

Your voice becomes more powerful when you stand together.

Resident Welfare Associations (RWA)

Contact your local RWA and raise the issue collectively.

  • Nilgiri 2 Sadullapur
  • Freehold Plots, Roza Jalalpur Village
Media and Social Media

Put pressure on the authorities by highlighting the problem in local newspapers and on social media.

Step 4: Legal Options (Last Resort)

If no administrative measures work, you have legal rights. It is advisable to consult a lawyer for this.

Quick Contact List

Contact information for key GNIDA officials.

Name Designation Email Phone
Mr. Manoj Kumar Singh Chairman chairman@gnida.in +91 120-2336001
Mr. Ravi Kumar N.G. CEO ceo@gnida.in +91 120-2336004
Mrs. Srilakshmi V. S. ACEO (Planning/Project) aceovssl@gnida.in +91 120-2336011
Mr. Abhishek Pathak OSD (Greater Noida West) abhishekp@gnida.in +91 120-2336019
Mr. R. K. Dev GM (Greater Noida West Office) rkdev@gnida.in +91 120-2336025